Facilities and Services at Beijing Daxing Airport

The provided-by-certain-airlines Daxing airport VIP lounges are an excellent way to spend waiting time while at Daxing Airport. Only VIP members enjoy that privilege so you have to check if your airline actually has a lounge of its own and, furthermore, if you are allowed to use it. However, in some cases, membership is not obligatory, but you can pay to use these facilities.

The East Pacific Group takes action at Daxing Airport, having created the luxurious and cozy East Pacific Traveler Lounge. Located on the 3rd floor (International Departures Area), the lounge offers high-quality services to passengers who want to kill their travel downtime or simply spoil themselves. Enjoy your coffee or meal, relax, attend to your business matters, or even take a refreshing shower before taking off for your final destination. The Lounge is open around the clock, and the payment options are varied (cash, payment with UnionPay, WeChat, or Alipay).

Throughout the Daxing Airport Terminal Building, you will locate the Airport Ambassadors. Airport Ambassadors are at your complete disposal in order to solve any problems you may face and answer any questions you may have. Just find an information counter and a friendly Ambassador will gladly help you.

Bank of China is present at Daxing airport with a branch located at the 4th terminal level. Moreover, the Agricultural Bank can be found on the 3rd floor.

Operation Hours: 9:00 am – 5:00 pm

Daxing Airport is family-friendly with facilities such as changing, baby sleeping, and feeding rooms. Around the terminal building, there are 5 waiting spots (both in the domestic departures area and in the international waiting zone) specially designed for children and families, while amenities, such as heating and cooling devices for baby food and milk and baby toilets, make waiting time until boarding much more comfortable. Additionally, one dedicated playground for children over 3 years old can be enjoyed 24/7 near Gate A10 (on corridor A).

Moreover, forget all you know about the boarding controls and baggage-checking. With the help of a facial recognition system, passengers will be “scanned” and, automatically, all the relevant details will be on hand (flight number, gate, time of flight, etc.). No more need for passports, papers, and time-consuming checks.

Finally, Daxing Airport adopted a new technology that can detect any due-to-age face changes. Thus, passengers can scan their ID to the first control point and just scan their face to the next safety check.

If you are flying from Daxing airport, you are obliged to declare the following items on the declaration form which will be consequently handed to the Customs Office:

• Electronic devices (camera, laptop, computer, etc.) valued over 5.000 RMB (641€ /708$) each
• Cash up to 20.000 RMB (2566€ /2831$) or other currencies equal to 5.000$
• Items made of 50 grams of gold, silver, or other precious metals
• Endangered animals and plants and biological species resource
• Commercial samples and advertising items
• Cultural relics
• Any other item prohibited by the People’s Republic of China laws

If you have just landed at Daxing Airport, you will have to declare:

• Animals and animal products, biological products and microorganisms as well as any human products such as tissue and blood
• If you carry more than 400 cigarettes, 100 cigars, or 500 grams of tobacco as well as more than 2 liters of alcohol (12 degrees and above)
• Cash more than 20.000 RMB (2566€ /2831$) or other currencies equal to 5.000$
• Personal items worth 2.000 RMB (256€ /283$) or more (for foreigners)
• Items bought abroad worth 5.000 RMB (641€ /708$) and more (for China-citizens)
• Unaccompanied luggage
• Commercial samples and advertising items
• Any other item prohibited by the People’s Republic of China laws

According to the People’s Republic of China regulations, you are not allowed to import in China:

• Arms
• Audiovisual opposed to Chinese morals Counterfeit money
• Drugs
• Live animals (except dogs and cats)
• Poisons

Diversely, you cannot export from China:

• All the above
• Audiovisual material including national secrets
• Rare animals and plants

You can find more detailed info here.

Phone Number: +86 10 8921 0666

Daxing Airport is specially designed to meet the passengers’ demands and wishes. Convenience is the keyword concerning Daxing airport services and procedures. Hence, besides the only 8-minute walking distance from the central terminal area to each of the boarding gates, the time needed to check in to one flight after getting off from another is significantly less compared to Beijing Capital Airport.

From Domestic to Domestic Flight

If you land at Daxing Airport from a domestic flight and you have to change to another domestic one as the new Beijing airport isn’t your final destination, you should keep in mind that you will need only 30 minutes to get to your boarding area. 

From International to International Flight

Accordingly, the time required to get off an international flight and reach the departure area for another international one is only 45 minutes.

From Domestic to International Flight

On the other hand, if you are arriving from a domestic destination and your next flight is international (or vice versa), the time needed to check in for your upcoming flight is 60 minutes.

4 exchange offices are at your disposal at Daxing Airport:

• Grace Currency – 3rd Floor
• United Money Currency Exchange – International Baggage Claim Area
• Beijing United Currency Exchange – 4th Floor
• United Money Currency Exchange – 4th Floor

The “starfish” new China airport has a central terminal area surrounded by corridors that lead to the gates. Hence, even though Daxing Terminal is the second biggest airport terminal in the world, passengers only need 8 min (600 meters distance at maximum) to reach their boarding gate.

Daxing airport’s constructors and designers deeply respected the environment and were fully aware of the necessity to use eco principles. To start with, the terminal building is designed to allow the natural light in. Therefore, no extra lightning is really necessary during the daytime. Furthermore, the building’s heating and cooling are based on geothermal energy while photovoltaic cells are widely used to provide a significant amount of the total power the airport needs. In fact, the Daxing airport parking building is completely power efficient. What’s more, the new China International Airport collects and uses rainwater to cover some of its operational demands.

The Lost & Found Office is located on the 2nd level, on the west side of the airport terminal. The Office operates 24/7.

Phone Number: +86 10 0109 6158

Luggage Allowance

For domestic flights, you will enjoy a free, without any extra charges baggage transfer if your luggage is up to 20 kg. You are also allowed to carry one piece of hand luggage with dimensions 20X40X55 cm. The weight limit for business class passengers is 30 kg while passengers who travel first- class have a 40 kg limit for their checked luggage and can carry two pieces of hand luggage as long as they don’t exceed 5 kg in total.

For international routes, the baggage allowance is the same as above. However, if you travel to the country of your studies and you have a student visa or a student ID, your checked baggage can be up to 30 kg. Moreover, you can carry 20X40X55 cm hand luggage which weighs up to 7 kg. You can check the size of your cabin luggage at the designated spot of the security checkpoint. If your bag fits there, it meets the criteria.

Each airline has its own baggage allowance which may be slightly different from the general route, so you should always check your airline’s special restrictions.

Luggage Storage

You will find extensive luggage storage areas at Daxing Airport. In fact, you can store your personal items from 1 to 90 days, according to your needs. On the east side of the domestic arrivals hall (2nd floor), the Storage Area is available from 7:00 am to 10:00 pm while the Baggage Storage on the east side of the international departure hall operates 24/7.

Phone Number: 010-81696166

Luggage Tracking

The new Beijing airport applies a baggage-tracking method, based on radio-frequency devices, to prevent luggage loss and possible delays. Hence, you can track your baggage through the Daxing airport App or SMS or even via the display screen inside the airport. The service is available around the clock.

Phone Number: +86 10 0109 6158

Luggage Wrapping

Luggage wrapping services are provided at Daxing Airport. Available from 5:00 am until the last flight departure, you will find the designated wrapping areas on the B1 level and the east and west sides of the domestic and international departure halls.

Luggage Handling Services

Paid Luggage Handling Services are also available. You can make your reservation by telephone and have your luggage delivered to your point of preference inside the airport. Can you think of anything more convenient? The service is at your disposal daily from 5:00 am to 11:00 pm (it further adjusts to the flight timetable in case one flight lands later than 11:00 pm).

Phone Number: 4008855100

Luggage Delivery Services

Finally, you can have your baggage delivered to any area inside the Beijing-Tianjin-Hebei district. Book the luggage delivery service and have your personal belongings transported to your final destination without any hassle. 

Phone Number: 4008855100

Daxing Airport Medical Rooms can assist passengers with a wide range of general medical services. First aid practices, emergency medicines, and all kinds of medical care visitors and employees that might be needed are on hand. Medical Stations and Emergency Rooms can be found on the 1st, 2nd, and 3rd floors.

Phone Number: 010-81682120

In the resting area of the Daxing terminal, you can find working desks where you also have the possibility to charge your devices.

On the north side of Daxing Airport, there are 2 buildings dedicated to the airport’s parking needs. Four-stored each, the parking areas offer 4.238 parking spots, located very close to the terminal’s central hub. Robot technology is also being used!

If you face any problems concerning parking, you will find two Help Counters on the 2nd level of each parking building.

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If you are in need to post something at Daxing Airport, you have two available options. Firstly, you can use the Post Office, located at the Arrivals Hall, opposite Gate 2.  You will enjoy quality post services and, furthermore, you will have the possibility to purchase newspapers and magazines. The Post Office runs from 7:00 am to 8:00 pm. The other alternative is YTO Express or JD Express. You will find the express delivery company on the 2nd and 3rd floor (domestic arrivals area / international departures area) operating from 5:30 am to 11:00 pm.

Phone Number: 010-64592056

Smoking is strictly prohibited inside Daxing Airport. However, there are two smoking areas on the outside of the 4th floor, near Gates 3 and 4. Moreover, another 2 outdoor spots are located near Gates 9 and 10, on the 3rd floor, while on the 1st floor, you can walk outside, near Gates 17 and 18, and enjoy your cigarette.

Passengers with special needs are extremely taken care of at Daxing Airport. First of all, disabled persons or people with reduced mobility enjoy a friendly barrier-free environment with special ramps and all the necessary requirements to facilitate their access. Overall, passengers with special needs (and such as are considered in general the elderly, children, pregnant women, the diseased, and people with disabilities) are provided with free wheelchairs and baby strollers, free escort and baggage transportation services, and even a free car battery change. What’s more, there is a free winter clothes safekeeping. In order to secure the best services, you have to make a reservation at the airport’s Help Desk, over the phone, or online.

Foreigners and tourists from Hong Kong, Macao SAR, and Taiwan who haven’t stayed in China for more than 183 days, can enjoy a tax refund for their purchases provided that they had bought goods worth at least 500 RMB (64.50€ / 70$) from the same shop in the previous 90 days and they themselves carry the items at the airport. The tax rate is between 13% and 8% but as there is a 2% fee for the tax refund services, it is actually 6%-11%. To apply for a tax refund, you need to head to China Customs, located at the International Departure Zone of Daxing Airport, and hand the bought items and Application Form of Departure Tax Refund which must have been fulfilled at the store. The refund is made in RMB, in cash if the total amount is up to 10.000 RMB, or through a bank transfer.

If you have lost or forgotten your personal documents (IDs and passports), Daxing Airport provides an electronic process in order to acquire a temporary flight certificate and manage to travel as planned.

Five gardens have been added to the end of each departure corridor in order to offer Daxing airport’s passengers an “elegant” waiting experience. Inspired by Chinese history, the traditional gardens are named after their theme: “Silk Garden”, “Tea Garden”, “Porcelain Garden”, “Countryside Garden” and “Chinese Garden” will certainly be a refreshing touch to your check-in and boarding procedure.

During your transit waiting time, you can participate in private or shared travel experiences. Varied from half an hour to 6 hours, join one of the Daxing airport travel tours and make the most of your transit time.

Scanning your QR code, you can buy travel insurance to enjoy your stay in Beijing worry-free. To do so, you can use your phone or the automatic insurance machines located on the 2nd and 4th floor and at the B1 transportation center as well. Furthermore, you will find airport ambassador desks near the vending machines in case any kind of help is needed. Thereby, you can be protected from fraud, stolen luggage, flight delays, and medical expenses.

Restrooms are scattered all over the airport, on all the floors of the huge terminal building. What’s more, next to most of the toilets, there are gender-free bathrooms, while toilets specially designed for people with disabilities are naturally provided in every restroom.

Pamper yourself and simplify your traveling experience by having Capital Airport VIP Services by your side. A wide variety of VIP services (from the very first moment you land at Daxing airport until your take-off) will make your journey completely hassle and stress-free. Information services, transportation arrangements, and even hotel pick-up are at your disposal 24/7. Moreover, all payment methods (from cash to credit cards, WeChat, and Alipay) are accepted.

Booking Line: 400-1155000

If you love yoga, you will be very pleased to know that Daxing Airport has a Yoga Room in the International Departures area (3rd Floor). Relax yourself before your flight and keep your practice schedule at the same time!